Neon Rush

Help Center

Frequently asked questions

What are Gold Coins and Sweeps Coins?
Gold Coins are for fun and have no monetary value. Sweeps Coins are a free sweepstakes entry: you receive them as a bonus (for example with Gold Coins packages or by free mail-in request) and can redeem eligible Sweeps Coins for prizes. See the Sweepstakes Rules.
Can I get Sweeps Coins without buying anything?
Yes. No purchase is necessary. Each free mail-in request gives 0.00 Sweeps Coins. How it works.
How do I redeem prizes?
Once you have at least $ worth of eligible Sweeps Coins ( USD per Sweeps Coins), open Redeem. Before your first redemption we'll verify your identity. Sweeps Coins from purchase bonuses need to be played through × before redemption.
Do Sweeps Coins expire?
No.
Why do you need my location?
Sweepstakes are allowed only in certain states. We check your location when you register, play with Sweeps Coins, purchase and redeem. Where we operate.
How do I take a break or set limits?
Go to Responsible Play to set purchase limits, take a break or self-exclude. If you need to talk to someone, call 1-800-GAMBLER.

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